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Online School Co-ordinator

Department: Music School and Facilities

Hours: 40 hours per week

Contract: Permanent

Salary: £27,131 to £31,411

Location: Remote/Home working

About Point Blank

Point Blank is an award-winning music school based in London, Los Angeles, Ibiza, Mumbai, China and online. The school specialises in Higher Education and professional courses in subjects including Music Production and Sound Engineering, DJing, Singing and Song writing, Music Industry Management, and Radio Production and Broadcasting.

As a specialist music education provider, we take pride in teaching the creative process of making music at the highest level, with expert lecturers and state-of-the-art facilities. We nurture and support students, providing them with a curriculum connected to industry and the tools to succeed in their careers.Consistently awarded high scores by our students through the National Student Survey, we have a reputation for giving our community a unique and high-quality experience.

This is your chance to join a fast-growing company with exciting opportunities for personal development. To find out what makes Point Blank Music School a remarkable place to work, check out our YouTube channel here.


Point Blank Online is the e-learning department of Point Blank Music School. We are looking for a dynamic, friendly, online-savvy individual to coordinate our online school and contribute to the strategic expansion and success of Point Blank Online.

In this role, you will be responsible for the smooth running of our Online School and for coordinating and monitoring our Online School lecturers with a view to maintaining and exceeding our high-quality educational standards. You will engage with our students using all modes of communication to improve their online experience, ensuring that they feel part of our community. You will create networking and collaboration opportunities, empathising with and helping the students to enjoy their studies. Your aim is to provide a direct route for the student voice to contribute to the ongoing development of the online school.

We are looking for someone with a passion for music and online communities. Ideally, you’ll have experience and technical knowledge of distance learning methods and Virtual Learning Environments (VLEs) as well as first-hand experience of music production and related creative activities. You will also have exceptional communication and inter-personal skills, a meticulous attention to detail and be comfortable managing multiple projects, deadlines, and staff at any one time.

In short, you will be a music loving, digitally savvy professional, a people person who can engage and support students and lecturers alike. Your objective will be to ensure that our Online School provides a fantastic and world-leading educational experience in a forward thinking and innovative environment.



  • To monitor masterclasses, forums, 1-2-1s, assignments and timekeeping
  • To organise teaching cover and assist with the recruitment of new online lecturers
  • To check registers have been completed correctly
  • To follow up with lecturers on any issues in a timely manner
  • To provide regular updates on lecturer behaviour/progress to senior staff
  • To confirm lecturer termly class allocations and masterclass times
  • To train new lecturers on our systems and offer ongoing technical support
  • To share students’ feedback with lecturers and relevant module leaders
  • To hold regular catch ups with lecturers to review progress / student engagement


  • To engage with online students and direct them to non-academic resources
  • To hold regular engagement “check-ins” with online students on longer courses
  • To flag concerns regarding students to other departments (e.g. Wellbeing)
  • To track student success, passing on relevant details to the Marketing team
  • To assist with event planning and the hosting of online events including open days, networking events, and extra-curricular workshops To collate student feedback and share with relevant departments and committees
  • To ensure that online student opportunities match our London school provision
  • To work with other teams on enhancements in the online learning experience
  • To be creative and propose ideas to improve the Online School experience
  • To help create and engender a sense of community for our Online students


  • To check and validate invoices from freelance Online School lecturers
  • To update records of class numbers for invoicing purposes
  • To accurately track hours worked by contracted lecturers teaching online
  • To attend weekly meetings, providing feeding back to other departments

This list is indicative, not exhaustive.



Educated to degree level or possessing relevant, equivalent experience.


Industry experience of music production and related creative activities.

Knowledge and Skills

Ability to create online activities and communities to encourage collaboration and enhance the student experience. Technical knowledge of distance learning methods and VLEs. Excellent oral and written skills with good attention to detail. Strong people management skills and experience. Comfortable liaising with internal and external stakeholders. Ability to multitask and problem solve effectively and independently. Excellent administrative and organisational skills An understanding of, and commitment to Equality, Diversity and Inclusion. An understanding of Health and Safety within an education environment.





Experience of working in a Higher Education environment.

Knowledge and Skills

Awareness of teaching methods and resources for diverse/mixed ability classes.

To apply, please send a CV and cover letter setting out your interest in the role and details of how you match each of the criteria in the person specification to work@pointblankmusicschool.com. Shortlisted candidates will be invited to take an aptitude test and attend an interview. Unfortunately, due to the volume of applications expected, we will not be able to contact candidates who are not shortlisted. The closing date for applications is midnight on Wednesday 29 March 2023.

Point Blank is an equal opportunities employer and welcomes applications from all sections of society.