We like cookies!

By selecting ‘I like cookies too’, you are allowing Point Blank Music School to use cookies. We use cookies to collect your device and browser information to tailor our marketing activities for your benefit and to help with the functionality of our website. Please visit our privacy policy (see cookies policy) for more information and to understand how we use your data for required purposes.

I like cookies too!

Manage my preferences

Head of Quality (Fixed-term maternity cover)

Location: London

Salary: £52,560+

Hours: Full time, 35 hours per week with hybrid working (2/3 days in office)

Contract Type: Fixed-term maternity cover

Posted: 20th June 2022 (applications will be reviewed on receipt, and we reserve the right to close this ad early)

Point Blank is an award-winning music school based in London, Los Angeles, Ibiza, Mumbai, China and online. The School specialises in Higher Education and professional courses in subjects including Music Production and Sound Engineering, DJing, Singing and Song writing, Music Industry Management, and Radio Production and Broadcasting.

As a specialist music education provider, we take pride in teaching the creative process of making music at the highest level, with expert lecturers and state-of-the-art facilities. Consistently awarded high scores by our students through the National Student Survey, we have a reputation for giving our community a unique and high-quality experience. Point Blank nurtures and supports students, providing them with a curriculum connected to industry and the tools to succeed in their careers. Our degree courses are validated by Middlesex University, and we are expanding to meet growing demand as well as expanding the course portfolio to meet the needs of our students.

OVERVIEW

The School is seeking an experienced and proactive Head of Quality to provide maternity cover on a fixed term contract for up to one year starting from mid-September. The post holder will be expected to show initiative in enhancing the student experience, administrative processes and operations, bearing in mind the strategy, mission and vision of the School.

A strong understanding of HE administration and processes is necessary to succeed in this role. In keeping with Point Blank’s friendly office culture, the role holder may occasionally be required to assist other relevant teams and departments.

This is your chance to join a fast-growing company with exciting opportunities for personal development. To find out what makes Point Blank Music School a remarkable place to work, check out our YouTube channel here.

JOB DESCRIPTION: HEAD OF QUALITY (Fixed-term maternity cover)

The School is seeking an experienced and proactive Head of Quality to provide maternity cover on a fixed term contract for up to one year starting from mid-September. The post holder will be expected to show initiative in enhancing the student experience, administrative processes and operations, bearing in mind the strategy, mission and vision of the School.

A strong understanding of HE administration and processes is necessary to succeed in this role. In keeping with Point Blank’s friendly office culture, the role holder may occasionally be required to assist other relevant teams and departments.

This is your chance to join a fast-growing company with exciting opportunities for personal development. To find out what makes Point Blank Music School a remarkable place to work, check out our YouTube channel here.

KEY RESPONSIBILITIES

Quality Assurance and Enhancement

General:

  • Work with and line manage the Quality and Governance department and team.
  • Lead on and provide specialist support and guidance on quality assurance, standards and enhancement to all School staff, students, collaborative partners, committees and working groups.
  • Deliver training sessions on quality and governance to staff and students as required.
  • Attend quality-related events, maintain knowledge and participate in quality-related networks.
  • Manage the School’s preparation for any quality-related reviews or collaborative partnership events.

Policy:

  • Lead on the organisation and maintenance of School policies, procedures and strategies.
  • Ensure that these are updated as necessary, compliant with external requirements and fit for purpose.
  • Have oversight of the system of communicating policy changes and work with relevant teams in ensuring public and internal areas are updated following changes.
  • Assure that heads of departments are responsible in ensuring relevant policies, procedures and strategies are up-to-date and correctly implemented.
  • Lead on the design, development and maintenance of policies, strategies and quality assurance systems or documentation. This includes the quality assurance handbook, external examiner system, various risk management documentation and programme handbooks.
  • Where required to ensure their knowledge of policy and procedure changes are up to date, liaise with the Quality Team and advise on policy proposals and ensure changes are appropriate and communicated well.
  • Ongoing personal development and currency with sector changes, HE requirements and external quality requirements. Maintain institutional knowledge and understanding of the updates or implementation of relevant changes and requirements.

Systems:

  • Manage the Quality team’s system for peer observation and moderation.
  • Manage and liaise with the Education department on the maintenance of the collaborative partnership and ongoing provision of courses.
  • Advise and provide guidance to departments as required on academic and collaborative partner regulations and relations, sector requirements, and quality and standards.
  • Academic standards: Manage and maintain the external examiner system, including the systems of external examiner reporting and responses, recruitment and nomination of external examiners, induction and training.
  • Maintain oversight of the management and enhancement of the School’s overall quality mechanisms and enhancements.
  • Write and present quality and standards related reports, guidance and analysis for the senior management team as required.
  • Manage and participate in quality assurance and enhancement related projects or working groups as required.

Governance

  • Work with and line manage the Quality and Governance department and team regarding the School’s governance systems and committee maintenance.
  • Have oversight of each committee’s operational strength and advise on the fitness for purpose, sector requirements and effectiveness.
  • Act as Secretary to relevant committees and working groups as required.
  • Liaise with committee secretaries and wider staff members as necessary to improve action tracking and progress to enable effective completion of actions, and improve clerking systems and training.

Curriculum quality and standards

  • Oversee and manage the system of course proposals and changes, liaising with the collaborative partner and Education Team as required.
  • Academic standards: Provide guidance on the process and requirements of programme approval and development
  • Advise on the regulations, appropriateness of programme or module changes and work closely with the Education Team on the design, development and implementation of programme and module changes.
  • Provide guidance to programme teams on sector best-practice, quality enhancement and improvements to the student experience, as well as student engagement in relation to the curriculum or wider enhancements.
  • Attend and support programme approval or review events, providing School guidance on the processes as required.
  • Oversee and manage the system of annual and termly monitoring reports.
  • Oversee and manage the termly or annual updates required to programme documentation, and the accuracy of programme information maintained on public and internal areas, including marketing.

Programme and Assessments

  • Advise on regulatory requirements and manage the Programme and Assessments Team, enabling them to provide a high quality of customer service and efficient administrative support for Programme Leaders and students.
  • Advise Programme Leaders, academic and administrative staff of assessment and programme requirements, compliance with related policies and procedures, classification and award requirements.
  • Ensure that the Programme and Assessments Team provide a high level of administrative support for Programme Leaders and Module Leaders in relation to assessments, administration, academic resources and arranging committees or assessment related panels. 

PERSON SPECIFICATION – Essential

Education:

  • Undergraduate degree or equivalent level qualification, or demonstrable relevant HE experience at a senior level.

Experience:

  • Experience in a managerial position within the HE sector , preferably within programme or assessment management.
  • Significant experience in committee servicing and familiarity with HE governance.

 Knowledge & Skills:

  • A strong understanding of HE administration and processes
  • Proven ability to work independently and with initiative to enhance the student experience, administrative processes and operations,
  • Ability to effectively lead a team and work with other relevant teams. Comfortable seeking the consultation of other senior colleagues when relevant.
  • Excellent skills in customer service, including diplomacy, with sensitivity towards wellbeing, health, mental health and learning difficulties.
  • Ability to adapt quickly to new or urgent situations, be flexible and make quick decisions in prioritising multiple student cases or projects.
  • Excellent attention to detail with the ability to maintain clear and accurate records
  • Proficiency in IT, particularly MS Office software and database use.
  • Excellent written and oral communication skills.
  • Ability to work under pressure, within time constraints.

PERSON SPECIFICATION – Desirable

Education:

N/A

Experience:

  • Experience in writing policies, procedures and reports.
  • Experience in assessment processes.
  • Experience in supporting wellbeing, health, mental health and learning difficulties.

Knowledge & Skills:

  • Comprehensive knowledge of HE sector regulatory frameworks and policy  developments.
  • Ability to proactively identify potential improvements or quality enhancements. 

How to apply

This is Fixed-Term maternity cover for up to 12 months and we are ideally looking for someone available to start in September.

To apply, please send your CV along with a cover letter detailing how you meet the criteria in the Person Specification, and setting out your interest in the role to work@pointblankmusicschool.com.

Point Blank is an equal opportunities employer and welcomes applications from all sections of society.