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Library & Learning Resources Manager

Location: London

Department: Education & Curriculum

Salary: up to £35,333 (depending on experience)

Hours: Full Time

Contract Type: Permanent

Placed On: 17th May 2023

Point Blank is an award-winning music school based in London, Los Angeles, Ibiza, Mumbai, China and online. The School specialises in Higher Education and professional courses in subjects including Music Production and Sound Engineering, DJ Practice and Performance, Singing and Songwriting, Music Industry Management, and Radio Production and Broadcasting.

As a specialist music education provider, we take pride in teaching the creative process of making music at the highest level, with expert lecturers and state-of-the-art facilities. We nurture and support students, providing them with a curriculum connected to industry and the tools to succeed in their careers. Consistently awarded high scores by our students through the National Student Survey, we have a reputation for giving our community a unique and high-quality experience.

This is your chance to join a fast-growing company with exciting opportunities for personal development. To find out what makes Point Blank Music School a remarkable place to work, check out our YouTube channel here.


The post holder will take charge of establishing and maintaining a well-organised library and learning resources system, which includes the classification and management of resources, as well as the integration of e-resources within the School's Virtual Learning Environment (VLE). In collaboration with the Education Team and Academic Staff, they will spearhead the development of library and learning resources, research support, and library student support systems to align with the School's growth.

We are seeking an individual who is highly organised, detail-oriented, and adept at collaborating with diverse teams. This person should have a passion for supporting students and staff in their educational journey and be able to adapt and grow with the evolving needs of the School.



  • Working with the Education Team and Academic Staff, lead and coordinate the development of library resources in line with the growth of the school, curriculum changes and new courses.
    • Ensure appropriate resources are available in the library to support the content of programmes and meet the academic requirements of students.
    • Ensure appropriate resources are available in the library that support the diversity of our student body and learning needs, as well as the teaching and learning strategy of the School.
    • Ensure appropriate information and advice is available on where students may obtain information, research and resources for their course and research outside of the those available.
  • Lead on the creation of a library organisation, classification, and operational system, with the integration of e-resources as required, compatible with the School’s VLE.
  • Lead on the ongoing maintenance and improvement of the library’s organisational and operational system, ensuring quality assurance and the continued reviewing of efficacy.
  • Work closely with the Academic Success Centre / Student Success team to provide support to students for research, reference and assistance in the use of the library resources.
  • Provide consultation, recommendation and advice to Academic Staff and the Education Team as required on the library system and resources, particularly in relation to course development.
  • Make recommendations and project proposals as required to enhance the library system and department, on purchases and budgets, and student experience.
  • Manage the cyclical review of the library and learning resources, including working with all stakeholders to ensure a parity of experience across all programmes.
  • Manage and oversee any informal student complaints in relation to the library and learning resources, with the aim of early resolution.
  • Take initial remedial action in any cases of minor student misconduct within the sphere of the library and learning resources.

Academic Support

  • Work with the Education, Music School and Facilities and Quality Teams to project manage academic support resources and coordinate academic events in relation to the library.
  • Work with the Education and Quality Team and Academic Staff in the development and delivery of online resources and academic support in relation to the library for the Online School, and a blended approach to library and study skills where required for the London School.
  • Lead on the management and maintenance of VLE academic support resources (inc. plagiarism and academic misconduct) and our e-library for students and staff.
  • Manage and maintain an up-to-date library of guidance on the use of the library and e-resources on our VLE for student and staff use.
  • Manage and coordinate the representation, promotion of the library and its resources to students and staff in communications, including the communication of any changes and updates.
  • Manage the provision of student and staff support for enquiries relating to current or upcoming library or academic support resources and projects from interested industry or School partners.
  • Monitor student and staff feedback in relation to events or resources and maintain a tracker/calendar of future internal or externally provided events, initiatives, or projects.
  • Deliver and develop resources for library, research skills and soft skills-oriented events, training and guidance for students and staff.
  • Keep up to date on AI generative tools such as Chat GTP, advising on how they can be used as academic research tools whilst maintaining academic integrity with assessments.
  • Work with the Retention and Assessment teams to provide intervention for students in need of academic support. This may include one-to-one tutorials.


  • Maintain knowledge and skills in good practice and new developments on HE information and library services and librarianship.
  • Maintain professional development and contribute to the professional knowledge of students and staff in relation to library and academic support study skills in this area.
  • Develop, implement, and cyclically review library and learning resources-centred policy.



  • Undergraduate degree, or equivalent level qualification


  • Significant experience within a Higher Education institution.
  • Demonstrable experience in a senior librarianship role.
  • Experience in writing policies, procedures, and project reports.


  • Understanding and knowledge of librarianship.
  • Excellent attention to detail and analytical skills.
  • Proficiency in IT, MS Office software, database use.
  • Excellent written and oral communication skills.
  • Ability to work independently and with initiative, effectively in a team and with other relevant teams. Ability to seek the consultation of senior staff when relevant.
  • Ability to work under pressure, within time constraints and prioritise multiple projects at the same time.
  • Ability to work independently and with initiative, effectively in a team and with other relevant teams.
  • Ability to seek the consultation of senior staff when relevant.
  • A passion for supporting high teaching quality and improving student support.



  • Master of Library and Information Science (MLS) degree
  • A project management qualification e.g. PRINCE2


  • Setting up and implementing a digital library system
  • Working with HE Programme Leaders to provide the appropriate learning materials for degree courses


  • Strong knowledge of the HE sector, teaching best practice, academic and teaching support.
  • Ability to proactively identify potential improvements or quality enhancements.
  • Organisational, self-management skills
  • Excellent customer service skills and interpersonal skills

How to apply

To apply, please send a CV and cover letter setting out your interest in the role and details of how you match the criteria in the person specification to work@pointblankmusicschool.com.

Applications will be reviewed as received and early submission is recommended.

Point Blank is an equal opportunities employer and welcomes applications from all sections of society.